The coming years will be very challenging for banks which will have to look beyond the bad loan resolution and address pressing issues such as frauds, cyber security and governance, SBI has said.
The operating environment has become increasingly complex, the state-owned bank said in its Annual Report 2017-18.
Resolution of stressed assets has progressed satisfactorily and the final outcome will take some more time to reflect in the profit and loss (P&L), it said, adding that this delay is mainly because new laws take some time to mature in practice,
“The coming years will be very challenging for the banking system as a whole,” said the country’s largest lender.
“The structural transformation of banks must move beyond the non-performing asset (NPA) resolution and address other pressing issues, such as frauds, customer retention and servicing , human resource, cyber security and governance,” it added.
Of all the 21 public sector banks (PSBs), 19 have registered a staggering loss of Rs 87,300 crore in 2017-18, topped by scam-hit Punjab National Bank (PNB) which posted a net loss of nearly Rs 12,283 crore during the year. Indian Bank and Vijaya Bank were the only two PSBs which made profits.
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